PRIVACY POLICY

Last Updated: February 22, 2026

At We RV People, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request service through our website contact form
Call or text us for service inquiries
Email us at service@wervpeople.com or inspections@wervpeople.com
Schedule an appointment for RV repair, maintenance, or inspection
Sign up for our newsletter or updates

The personal information we may collect includes:

Contact Information: Name, email address, phone number, mailing address
Service Information: RV type, make, model, year, VIN, current location
Payment Information: Billing address and payment details (processed securely through third-party payment processors)
Communication Records: Records of your communications with us, including service requests, questions, and feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages visited, time spent on pages, links clicked, referring website
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Service Delivery

Schedule and provide mobile RV repair, maintenance, and inspection services
Communicate with you about service appointments, quotes, and updates
Send service confirmations, invoices, and receipts
Respond to your questions and service requests

Business Operations

Process payments and maintain financial records
Improve our website and services
Analyze website usage and customer preferences
Conduct internal business operations and recordkeeping

Communications

Send you service updates, maintenance reminders, and appointment notifications via email or SMS (with your consent)
Provide information about our services, pricing, and service area updates
Send newsletters and promotional materials (you may opt out at any time)

Legal Compliance

Comply with legal obligations and regulatory requirements
Protect our rights, property, and safety, as well as the rights of our customers and others
Enforce our terms and conditions

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment Processors: To process payments securely
Email Service Providers: To send service notifications and communications
Website Hosting and Analytics: To maintain and improve our website
Scheduling Tools: To manage appointments and service requests

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government investigations).

Business Transfers

If We RV People is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers and encrypted data transmission (SSL/TLS)
Access controls limiting who can view your information
Regular security assessments and updates
Secure payment processing through PCI-compliant third parties

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Access and Correction

You have the right to access, update, or correct your personal information at any time. Contact us at service@wervpeople.com to request access or make changes to your information.

Opt-Out of Communications

You may opt out of receiving promotional emails or SMS messages from us by:

Clicking the "unsubscribe" link in our emails
Replying "STOP" to SMS messages
Contacting us directly at service@wervpeople.com

Please note that even if you opt out of promotional communications, we may still send you service-related messages (e.g., appointment confirmations, invoices).

Data Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., records we are required to retain for tax or legal purposes). To request deletion, contact us at service@wervpeople.com.

Do Not Track

Some browsers have "Do Not Track" features that allow you to tell websites not to track you. We currently do not respond to Do Not Track signals.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your website experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Analyze traffic and user behavior

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Performance Cookies: Help us understand website usage and improve performance
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Collect data about how visitors use our website

THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., social media platforms, payment processors, review sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information promptly.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the personal information we collect, use, and disclose
Right to Delete: You can request deletion of your personal information
Right to Opt-Out: You can opt out of the sale of your personal information (note: we do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at service@wervpeople.com or call 855-MYRVNUT (855-697-8688).

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

INTERNATIONAL USERS

We RV People operates within the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be

transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

CONTACT US ABOUT PRIVACY

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We RV People Email: service@wervpeople.com Phone: 855-MYRVNUT (855-697-8688) Website: www.wervpeople.com

Your Privacy Matters: We are committed to protecting your personal information and respecting your privacy rights. If you have any questions or concerns, please don't hesitate to reach out to us.

End of Privacy Policy